If It Beep Or Blinks, We Fix It

A CMIT colleague of ours was the one who coined the phrase “If it beeps or blinks, we fix it.” He was a true Pacesetter within the CMIT system. He was the first to recognize the value of proactive care for our clients and their technology environments and implement best practices for maintaining and protecting the network and everything connected to it.

If it beeps or blinks, we fix it — and usually before you even know there’s a problem. That’s part of our proactive and wellness program, CMIT  Marathon, and our business philosophy and mission at CMIT Solutions of Denver. We take a proactive (i.e. less stressful with increased productivity) as opposed to a reactive approach (aka break/fix or fighting fires) to IT support.

What does that mean?

⊕ We don’t wait around for problems to occur.
⊕ We monitor and maintain our clients’ systems 24 hours a day, 7 days
a week.
⊕ We alleviate technology pain before it sets in.
⊕ We don’t waste your time fixing things after business has been interrupted.
⊕ We protect your data, we secure your network, and we empower your
employees to be more productive.

Our long-term clients who are on this managed (i.e. lower stress) program can attest to the value (tangible and intangible) of CMIT Marathon. If you’re a client of ours and not yet on Marathon or you are not yet our client, you may have been left hanging by unresolved technology issues. You may hesitate in calling for IT support because you feel that you’ll get nickeled and dimed for each support call. Talking about stressful!

CMIT Solutions prefers marathons, not sprints. We prefer wellness checks, not ER visits. We prefer stress-free clients; not angry, unsatisfied ones. Clients across the 125 office CMIT system are happier with Marathon. That’s our CMIT Promise.

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How Do You Score?

Microsoft created a Disaster Readiness Quiz a few years back. Even though technology changes rapidly , the following questions remain applicable for your business.

Read through each of these and grade your company. You can answer True, False or Don’t Know.

• My office has an emergency contingency plan in place for physical disasters.
• I keep my employees updated on the most current security threats and provide guidance on what to look for.
• My business operations require a 24/7/365 model that involves constant uptime.
• My organization houses onsite data that is critical to business operations.
• IT is the only department responsible for disaster preparedness within my organization.
• My organization and its departments are tightly organized and can coordinate effectively in the event of a catastrophic system failure or disaster.
• If my business location were struck by a disaster, it could re-establish operations seamlessly or at a minimum within hours or days.
• IT systems such as email, document storage, telephone PBX, etc. are essential components of doing business.
• My organization needs a partner that can integrate my systems to
  mitigate disaster risk and ensure availability of systems and resources.

Contact CMIT Solutions today at 303-756-2648 and ask for Phil. He and our CMIT team can  plot the best course toward disaster preparedness and business continuity with our CMIT Guardian program.

This is part of our CMIT Promise  – Protect Your Data.

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Is There A Windows 2003 Server Lurking Around?

You are probably thinking “she meant Windows XP or Office 2003 on machines or the Small Business Server (SBS) 2003.” Sorry to burst your bubble but another technology relic from 2003 will soon expire from the perspective of support.

Microsoft will be discontinuing its support of the Windows 2003 server on July 14, 2015. Perhaps there is a good reason for Microsoft having chosen Bastille Day for the drop-dead date?! Hmmm.

Similar to Windows XP operating system expiration of support earlier in 2014, your firm will have greater security risks by keeping Windows 2003 server in operation. With all of the hacking (including Sony Corp.) and cyber-security happenings, do you really want to take this risk?

What is your risk tolerance? If your network were compromised via your very old and outdated 2003 server and your files became corrupt or secure information were hacked, how much would this cost your firm financially and more?

You could upgrade to a new server (at least get it ordered along with the most current server software) before the new year and take advantage of Section 179. Or, if that’s too fast of a turnaround, work with your IT support team and put upgrade plans into place so you have a new solution in place before July 1, 2015.

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